Frequently Asked Questions
Check out our most frequently asked questions here, if you still need help then please contact us at firstname.lastname@example.org
Sea moss is a type of algae that supports healthy weight loss, help you build lean muscle, rev up energy and metabolism as well as super-charge your immune system. Multiple servings of sea moss provides most of the vitamins and nutrients your body needs in a day to be its healthiest.
Our wildcrafted sea moss is imported from the clean waters of St. Lucia. St. Lucia is a small Caribbean in middle of the ocean with about 200,000 population. As they take care of their land and surroundings, our highest quality sea moss grows in an unpolluted clean waters.
Our processing times are 3-5 days (depending on the volume of orders) and once it is shipped out, it takes 2-3 to deliver your order. Please, double check your shipping address, we don't provide replacements or refunds for orders with incorrect shipping address.
Yes, absolutely. Our sea moss is tested for heavy metals by a third party lab. You can see our most recent testing results by clicking here .
The sea moss gel lasts 3-4 weeks after delivery, always has be to refrigerated.
The dried raw sea moss lasts up to 2 years in a normal cool and dry storage.
The capsules last about 2 years, exact expiration noted on back of the capsule bottle.
Your sea moss gel jar should be kept refrigerated.
We are located in Baltimore, Maryland.
If you are unhappy from our products for whatever reason, we provide 100% of your money back! We are here to serve you and do business the most ethical way.
Yes, children above 5 can take sea moss gel and capsules, as long as they are not on any medications, in that case we would recommend consulting with their doctor.
We ship jars as secure as possible, but sometimes the shipping carriers may mis-handle them. If you receive a broken jar, it is important for you to take multiple pictures of the inside and outside of the box, so we can provide a proof to the shipping carriers. Please, email us the proof and we will send out a replacement.